Effective Date: August 1, 2025

Business Name: Maid for Knoxville

Contact Email: maidforknoxville@gmail.com

Phone Number: 865-900-1287

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and

protect your personal information when you use our cleaning services or visit our

website.

1. Information We Collect

We may collect the following types of personal information:

 Contact Information: Name, phone number, email address, physical address.

 Service Details: Type of cleaning service requested, property type and size,

scheduling preferences.

 Payment Information: Billing address, last four digits of payment card (if

applicable), and payment method (processed via secure third-party platforms).

 Communication Data: Any messages, inquiries, or feedback sent through our

website, email, or text.

2. How We Use Your Information

We use your information to:

 Provide and manage cleaning services.

 Schedule appointments and confirm service requests.

 Send invoices, receipts, and payment confirmations.

 Respond to inquiries and provide customer support.

 Improve our services and customer experience.

 Send occasional updates, promotions, or service reminders (you may opt out at

any time).

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

 Trusted service providers (e.g., payment processors or CRM software) who

help us operate our business.

 Legal authorities, if required by law or to protect the safety, rights, or property of

our business or others.

All partners are required to maintain the confidentiality and security of your information.

4. Data Security

We implement security measures to protect your data, including:

 Secure hosting for our website and customer database.

 Password-protected access to scheduling and customer information.

 Encryption of sensitive data where applicable.

Despite our efforts, no method of data transmission is 100% secure, and we cannot

guarantee absolute security.

5. Cookies and Website Tracking

If we operate a website, we may use cookies to improve user experience and gather

analytics. You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

 Access or update your personal information.

 Request that we delete your information (subject to legal retention requirements).

 Opt out of marketing communications at any time.

To exercise any of these rights, contact us at maidforknoxville@gmail.com.

7. Changes to This Policy

We may update this policy occasionally to reflect changes in our services or legal

requirements. We will notify clients by email or by posting the updated policy on our

website.

Questions?

If you have any questions or concerns about this Privacy Policy, please contact us:

Maid for Knoxville

Email: maidforknoxville@gmail.com

Phone: 865-900-1287