Your Trusted Partner in Residential Cleaning
Who We Are
At Maid for Knoxville, we're more than just a cleaning service – we're a team dedicated to transforming your home into a pristine sanctuary. As a veteran-owned and woman-led company, we pride ourselves on a foundation of integrity, reliability,
and unparalleled attention to detail. We specialize in comprehensive residential cleaning throughout Knoxville, ensuring every client experiences the highest standard of cleanliness and service. Choose Maid for Knoxville for a sparkling home and a service you can trust.
Frequently Asked Questions
What services do you offer?
Maid for Knoxville provides recurring (weekly, bi-weekly, or monthly) one-time, and move in/out cleaning services.
Do I need to provide cleaning supplies?
No, Maid for Knoxville provides all necessary cleaning supplies and equipment.
Do I need to be present during the cleaning?
No, Maid for Knoxville allows you to be present or not during the cleaning. If you are not present, we may request a means of access into your home (i.e., garage code, key, key code, etc.)
Will you notify me of my cleaning team is on the way?
Absolutely! Maid for Knoxville will notify you by text message or email that your team is on the way. In addition, if you would like to receive a phone call, please notify us at our office or during the scheduling process, we can add that note to your account.
I have an alarm system. What should I do on days my house is cleaned?
If you have a home security system, Maid for Knoxville requests you to provide us with the code and steps necessary for us to turn off the alarm. We will set the alarm when we leave. Some security systems could be turned off/on manually by you. We will notify you when we are on the way, we arrived, and leaving your property for you to turn off/on the security system. If you are controlling the system, during your scheduling process, let our scheduling team know or scheduling online, please add this to the additional block.
What if I need to cancel or reschedule my cleaning?
Contact us either through email or phone call as soon as possible, as cancellation policies may vary.
Are your cleaners insured and bonded?
Yes. All professional cleaners and technicians are insured and bonded.
I would like to add a tip, may I do so?
Are you happy with your clean and want to show appreciation? Tipping is not a requirement but is a great way to do so. You may leave a tip at the time of payment. There is a tip option in the payment method. We appreciate your generosity, our teams strive to provide the best service possible. Our cleaning teams get 100% of all tips!
Do you work with pets?
Yes, Maid for Knoxville is a pet-friendly company, but we do request that pets be secured or kept outside during cleaning. This ensures the safety of staff and your pet.
What are some things I can do to prepare for cleaning?
Maid for Knoxville recommends removing clutter, dishes, secure valuable property, and secure pets. We will send you a preparation email that will provide you the steps necessary to ensure the best service possible.
What if I’m not satisfied with the cleaning?
Maid for Knoxville strives to bring the best service possible. If you are not satisfied with the service, please contact us via phone call and speak with our management team. We will work with you to find the best solution to your issue.